Welcome to AssistiveCareCenter (“AssistiveCareCenter,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Site”) at https://assistivecarecenter.com/, including any content, features, and services made available through the Site.
By accessing, browsing, or using the Site (including placing an order), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site.
1) Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site and place orders. By using the Site, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
2) About Our Store
AssistiveCareCenter provides an online catalog of mobility, home care, bathroom safety, therapy, pediatric therapy, and related daily living support products. We aim to make it easier to browse and purchase practical products that support safety, comfort, and independence.
3) No Medical Advice
The Site may provide general product information and educational content. This content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek guidance from a qualified healthcare professional regarding product suitability, sizing, and safe use—especially for mobility, therapy, or medical-related needs.
4) Product Information & Availability
We strive to keep product descriptions, specifications, pricing, and images accurate and current. However, manufacturers may update product packaging, included accessories, or specifications. Availability can change without notice. If a detail is important for your use-case, contact us before ordering.
5) Orders, Pricing & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit quantities for any order, including for suspected fraud, pricing errors, or inventory limitations. Prices may change at any time without notice. Payment must be made in full at checkout using available payment methods.
6) Shipping & Delivery
Shipping times are estimates and may vary based on destination, carrier operations, supplier processing, and other factors. Title and risk of loss may pass to you upon delivery to the carrier, subject to applicable law and any written policy on the Site.
7) Returns & Refunds
Returns and refunds (if available) are governed by our Return/Refund Policy and/or checkout terms. Certain items—especially health, hygiene, or safety-related products—may have restrictions once opened or used. If you receive an incorrect or damaged item, contact us promptly with photos and your order information.
8) Proper Use & Safety
You are responsible for using products safely and according to manufacturer instructions. For mobility and therapy products, correct sizing, setup, and usage are critical. If you are unsure, consult a qualified professional before use.
9) User Accounts (If Applicable)
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access or suspected security breach.
10) Acceptable Use
You agree not to misuse the Site. You will not:
- Use the Site in a way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site, servers, or user accounts
- Interfere with or disrupt the operation or security of the Site
- Upload or transmit malware, spam, or harmful content
- Use the Site to harass, threaten, or harm others
11) Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is owned by AssistiveCareCenter or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.
12) Third-Party Links
The Site may include links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk.
13) Disclaimers
The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, secure, or error-free.
14) Limitation of Liability
To the fullest extent permitted by law, AssistiveCareCenter and its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or products purchased through the Site. Our total liability for any claim will be limited to the amount paid by you for the specific order giving rise to the claim, to the extent permitted by law.
15) Indemnification
You agree to indemnify, defend, and hold harmless AssistiveCareCenter and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Site.
16) Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
17) Changes to These Terms
We may update these Terms from time to time by posting changes on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
18) Contact Information
If you have questions about these Terms, contact us:
- Email: sales@assistivecarecenter.com
- Phone: +1 (614) 375-2923
- Location: El Paso, USA
- Website: https://assistivecarecenter.com/